A way to configure Recast to notify the user when a Google Chrome update is available and prompt them to close the Chrome browser? Ideally, we would like the notification to give the user an option to postpone the update for a specified amount of ...

Today, Right Click Tools includes agent-powered capabilities like Remote File Explorer and Remote Registry Editor, allowing administrators to troubleshoot devices regardless of network location. A natural next step would be the ability to execute ...

In Intune, the Primary User is the original user who enrolled the laptop. It can be changed manually or through PowerShell, but there is no built-in mechanism to change it based on login data like SCCM can with user-device affinity. If someone is ...

Troubleshooting often starts with reviewing Windows event logs, but today that typically requires remote control, network connectivity, and admin permissions. Add a Remote Event Viewer tool powered by the Recast Agent that allows administrators to...

Currently a user needs to have logged onto a device before RCTs can report on BitLocker Recovery Key. We have devices which were imaged and remote admins request BitLocaker Keys.sample query: Select MAC.Name AS "Machine Name", K.RecoveryKeyId AS "...

Oftentimes I get a list of users or devices i need to add to an Entra group. I'd like to be able to directly copy those user and devices names and paste them into a device group without having to manipulate the data. Create a bulk tool similar to ...

In the new Remote File tool, add an option to open a log file using CMTrace or other log reader directly instead of having to browse for the EXE under "Open With" each time. This would make the experience of remote troubleshooting endpoints much m...

Intune Remote Help requires the admin and target machine to have the remote help application installed. At times when you need Remote help, if the app is missing you are unable to use intune remote help, making it one more thing you need to troubl...

To help recover from potential issues that can arise when editing the registry, add a feature that automatically creates a backup registry export of the key before its changed and saves it in a central location on the remote device. To go along wi...

Often when troubleshooting issues I need to make changes in the HKCU node of a specific user on a device, which is not currently accessible through the Remote Registry interface. Add the option to load an offline registry hive for logged out users...