When troubleshooting a device through Remote File Explorer, I often need to navigate to the same locations over and over again, such as user profiles,Temp folders, ProgramData, Windows logs, ConfigMgr logs, or application-specific directories. Add...

Today, users must manually enter the Recast Management Server URL when configuring the Right Click Tools browser extension. This creates additional setup steps, introduces the potential for configuration errors, and can increase support requests d...

Today, the Right Click Tools browser extension displays the same set of menu options to all users, regardless of their role, permissions, or organization's requirements. Administrators should have the ability to customize the browser extension men...

In Intune, the Primary User is the original user who enrolled the laptop. It can be changed manually or through PowerShell, but there is no built-in mechanism to change it based on login data like SCCM can with user-device affinity. If someone is ...

SCCM has application groups that can be used to deploy multiple applications that show as one Application in Software Center. These are not available in Remote Software Center.

As an IT administrator, I want the same level of administrative access to remote devices that I have when devices are on the corporate network, so I can troubleshoot, remediate, and support endpoints without changing my workflows based on device l...

Today, Right Click Tools includes agent-powered capabilities like Remote File Explorer and Remote Registry Editor, allowing administrators to troubleshoot devices regardless of network location. A natural next step would be the ability to execute ...

Currently a user needs to have logged onto a device before RCTs can report on BitLocker Recovery Key. We have devices which were imaged and remote admins request BitLocaker Keys.sample query: Select MAC.Name AS "Machine Name", K.RecoveryKeyId AS "...

Troubleshooting often starts with reviewing Windows event logs, but today that typically requires remote control, network connectivity, and admin permissions. Add a Remote Event Viewer tool powered by the Recast Agent that allows administrators to...

Oftentimes I get a list of users or devices i need to add to an Entra group. I'd like to be able to directly copy those user and devices names and paste them into a device group without having to manipulate the data. Create a bulk tool similar to ...