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Add BIOS version to Security tools

I'd like to be able to view what BIOS version each computer has when pulling up the Security Tools. There's a lot of BIOS/UEFI information such as TPM and secure boot, but adding a BIOS version will easily let us know if they're needing to be upda...
Chris Jameson over 2 years ago in Security 0 Future consideration

Self Update Recast Agent

Would still require you to update the RMS side, but once the agent connects to the server, it could check the version and then update itself - using a scheduled task or similar?
Guest over 2 years ago in Cloud App Usage / Efficiency 0 Future consideration

Launch multiple Right-Click Tools via checkbox

There are times when I need to launch System Information, Remote Software Center, C share, Regedit, and other tools on a system. I currently have to do a lot of clicking to get all these tools loaded up. Can we have a feature that allows us to lau...
Gurcharan Singh over 2 years ago in User Experience 0 Future consideration

"Open User in ServiceNow" - have option to configure to use UPN rather than userID field

Currently "open user in servicenow" doesn't work for us. We have a Hybrid domain. ServiceNow auth is to Azure AD and Azure AD uses the UPN as the username. I'm thinking that maybe an option to use the UPN rather than the userID when searching Serv...
Paul Klerkx over 2 years ago in Special Configuration needs 0 Future consideration

Endpoint Insights Computer Details - Ability to get back to the main report (Computer Details) from subreport.

Not having the ability to go back to the main report in order to select another report is inconvenient. Would be nice not to have to open each report in a new tab.
Guest over 2 years ago in Dashboards and Reporting 0 Future consideration

Add HTML output to Configuration Item Compliance Check in Remote Software Center

The Compliance checks for configuration baselines is great but it would be extremely helpful to be able to see the HTML output of specifically what aspects of the Configuration Baseline was not compliant
Guest over 2 years ago in Dashboards and Reporting 0 Future consideration

Can there be a search bar in the Agent tab from the Recast Management Server page?

When trying to identify devices that have issues connecting via Recast Agent. It would be easier to have search bar when trying to find the troubled device over 2000 devices in our environment.
Guest over 2 years ago in User Experience 0 Future consideration

Shift Left for Jira

ServiceNow rocks, but for those of us on Jira it would be great to have the same options in there for our service desk folks.
Scott Erickson over 2 years ago in Cloud App Usage 0 Future consideration

RCT Builder training documentation / videos

The learning curve for RCT builder is steep for some folks. Is there a way to create some better documentation for this or training videos with different examples of what can be done, and how to do things. This would be outside of importing the ex...
David Taylor over 2 years ago in Automation 4 Future consideration

Uninstall specific applications from an entire collection

Imagine this: Software has been manually installed or deployed to multiple machines, but you may not know how many machines have application x installed. You now need to uninstall this title, but you don't want to connect to each Remote Software C...
David Taylor over 2 years ago in Large environment needs 0 Future consideration