All ideas

Sometimes a patch causes issues with an application. When the troubleshooting begins after a pilot rollout, it's important to know on what systems a patch is installed with the installation date/time (preferably taking into consideration the endpo...

Total number of computers/Software Updates to be added to the Overall Software Update Status Dashboard

It would be helpful if reports like the Software Update Dashboard had the columns Installed, Required, and Not Required be clickable to show what computers are considered in that count. More importantly the Required and Installed columns. The clic...

I often get asked by management to provide a report on "The last date systems were patched". If possible, please provide this or let me know if it already exists. Thank you.

This report would contain the counts for browsers other than IE. This report would include a drill through to a report with more information such as counts of specific versions.

Know the full user name is better than user id.

In relation to case 101419. When I create an actionset for uninstall there is no option to change always to once per device, this option is greyed out. When the uninstall is set to always and I put the entitlement on refresh uninstall, the package...

We just moved to this ITSM, this would be useful to the HelpDesk

Through our business, we utilize a large number of mapped network drives When an end user requests recovery of files from a mapped drive, it is then a process to identify what mapped drive path that user is referring to. For our Service Desk to be...

Connect Satelite Server via outbound connection. At the moment an inbound connection through the firewall is necessary to connect the (Cloud) Workspace Server to the Satelite Server. An easier and more secure approach is to connect to the (Cloud) ...