When troubleshooting a device through Remote File Explorer, I often need to navigate to the same locations over and over again, such as user profiles,Temp folders, ProgramData, Windows logs, ConfigMgr logs, or application-specific directories. Add...

In Intune, the Primary User is the original user who enrolled the laptop. It can be changed manually or through PowerShell, but there is no built-in mechanism to change it based on login data like SCCM can with user-device affinity. If someone is ...

As an IT administrator, I want the same level of administrative access to remote devices that I have when devices are on the corporate network, so I can troubleshoot, remediate, and support endpoints without changing my workflows based on device l...

If you are a Intune only Client having all of the ConfigMgr menu items, just add noise to the menu. By allowing them to be filter out by a setting will be more meaningful for those that only use Intune.

At times I need to rename a computer, I'd like to do it from the console. Trigger the rename (PC001 -> Client001 for example) then have it trigger a DDR so the console updates quickly. Right now I have to remote to the computer, and either do i...

Currently a user needs to have logged onto a device before RCTs can report on BitLocker Recovery Key. We have devices which were imaged and remote admins request BitLocaker Keys.sample query: Select MAC.Name AS "Machine Name", K.RecoveryKeyId AS "...

Since users are constantly on VPN and there are issues with duplicate IP addresses/DNS names come back to a different computer names. This is our most security flaw that we are encountering, where computers are not getting updates from WSUS/SCCM/R...

Entra (Intune) groups are often used to target applications, configuration profiles, compliance policies, PowerShell scripts, remediation packages, update rings, and other workloads. As environments grow, it becomes increasingly difficult to under...

In the new Remote File tool, add an option to open a log file using CMTrace or other log reader directly instead of having to browse for the EXE under "Open With" each time. This would make the experience of remote troubleshooting endpoints much m...

In the restart command, you can restart PCs, prompt users, or restart if no one is logged in. In the System Info tool, you can see user sessions with idle time. So far, I can't figure out a way to reboot users if their idle time is over an hour fo...