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Shift Left integration expansion or open source for FreshService.

I am interested in your Shift Left product but we use FreshDesk from FreshService for our ITIL solution. Is that a integration that would be possible?
Guest over 3 years ago in Right Click Tools / Automation / Efficiency 1 Will not implement in the near future

Add computers to collection by primary user

This would allow adding computers to a collection based on primary user and not have to lookup computernames when only provided usernames
Guest over 3 years ago in Right Click Tools / Automation / Efficiency / Tools 0 Future consideration

RTC builder Option for running scripts/tools using computername as variable on local system

In our situation, Dameware is used for our remote support. It would be nice to right click a device to launch dameware using the computer name/selected device as a variable to automatically begin a remote session, or do so from a builder action. S...
Guest over 3 years ago in Right Click Tools / Automation / Efficiency 0 Future consideration

Add the ability for endopoint insights to track Oracle software

Much of Oracle software doesn't register in Add or Remove Programs. MECM doesn't detect these programs by default. It would be great if there was a way for Endpoint Insights to detect these and allow us to review the information related. Product N...
Guest over 3 years ago in Right Click Tools / Dashboards and Reporting / Insights 2

Add a Total cell to the Monitor Replacement Cost to Match Warranty Dashboard

Allow for the Monitor Replacement Cost to have a total cell like Warranty report.
Garth Jones over 3 years ago in Right Click Tools / Dashboards and Reporting / Insights 0 Future consideration

A Dedicated Report to capture the Teams application information

A Dedicated Report to capture the Teams application information
Guest almost 4 years ago in Right Click Tools / Dashboards and Reporting / Insights 0 Will not implement in the near future

Dedicated SQL Table/view to pull WOL information on endpoints

we had this script base WMI class set to pull the WOL information. can this added to standard report with SQL view set in MECM under endpoint insights.
Guest almost 4 years ago in Right Click Tools / Dashboards and Reporting / Insights 0 Already exists

Distribution Point Client Connection and Data accessed by Endpoints

This will help to identify Distribution points which are least serving the content to Endpoints to offload to another nearest DP, this can help to reduce the DP count.
Guest almost 4 years ago in Right Click Tools / Tools 0 Future consideration

Shared Drive information in All in one computer Report of Endpoint Insights

The current All in one report have all the details but not about the shared drive information, if we can add this field this will be very helpful.
Guest almost 4 years ago in Right Click Tools / Dashboards and Reporting / Insights 0 Future consideration

"Open User in ServiceNow" - have option to configure to use UPN rather than userID field

Currently "open user in servicenow" doesn't work for us. We have a Hybrid domain. ServiceNow auth is to Azure AD and Azure AD uses the UPN as the username. I'm thinking that maybe an option to use the UPN rather than the userID when searching Serv...
Paul Klerkx almost 4 years ago in Right Click Tools / Special Configuration 0 Will not implement in the near future