Recast Management Server

We have a situation where the agent drop-down in RMS shows double the amount of recast agents than the devices we have Config Mgr. This is likely due to computer refresh. The agents are still listed even after a certain of idle time, not reporting...

We were looking for an automation email to send changes of the product as they come available rather than going to the site manually.

We have tens of thousands of agents in our environment. With how big our environment is, there are many moving parts. It was recently discovered that majority of our agents were being blocked by a new firewall change. To confirm the issue with tar...

Show Recast Agent's last connection time or unique ID in Administration -> Agents & Privilege Manager -> Agents tables. This information would be helpful to identify redundant and duplicate Agent entries after a workstation has been re-i...

This would be useful so my team and I do not need to download the msi to update the current version. If the application can have a auto update feature so it does it by itself.

I see lot of roles in RMS console under roles but it is not clear what each roles is for. Please add descriptions to those roles in your documentation portal

When setting up custom roles in Recast Management Server, it would be helpful to be able to have a button to clone/copy to create clones of existing roles. This would save time on not having to manually check all the specific boxes of permissions ...

I would love to see RMS have a self-update mechanism to be able to update itself automatically. This would help ensure environments are kept up to date with the latest enhancements / bug fixes without IT involvement. Ideally it would be on by defa...

Please build in a refresh option to the web console, so that you can choose how it auto refreshes, every 30, 60, 90 seconds

Our organization was having an issue with Agents not connecting to the Agent Gateways after re-configuring our Recast infrastructure. When troubleshooting, the Agents were logging an error when calling SetupConnection(), reporting that the gate...