User Experience

We have a situation where the agent drop-down in RMS shows double the amount of recast agents than the devices we have Config Mgr. This is likely due to computer refresh. The agents are still listed even after a certain of idle time, not reporting...

Removing or approving one by one is hopeless when an issue occurs at scale. When I raised this with Recast Support we were provided a SQL function to resolve it, which is ok as a stopgap measure. Would prefer to be able to resolve it in the RMS we...

Show Recast Agent's last connection time or unique ID in Administration -> Agents & Privilege Manager -> Agents tables. This information would be helpful to identify redundant and duplicate Agent entries after a workstation has been re-i...

We sometimes have users with multiple identities: a higher privileged identity and a lower privileged identity. When logging into the RMS web console, there is no way to login with a different identity using a browser that supports Windows authent...

This would be useful so my team and I do not need to download the msi to update the current version. If the application can have a auto update feature so it does it by itself.

Would love to have an RSS feed that alerts when new versions are dropped in the portal. Notifications by our rep are not consistent. I'm thinking this site, where new versions are dropped in a sub-category or a new category built, like version 6 f...

Add search feature to Agents TAB on the mgmt server to be able to go directly to an agent/device. Also, add the ability to check box more than one agent at a time. This will be handy when cleaning up retired devices that will no longer report in. ...

Please build in a refresh option to the web console, so that you can choose how it auto refreshes, every 30, 60, 90 seconds

During divestitures and acquisitions many times history of payments will become lost in the shuffle. Would be nice to have a portal to see all billing history with all POs and Invoice and payment type (ex CC, Transfer, etc)

Some organizations manage multiple Configuration Manager sites with unique RMS instances for each site. It can be time consuming to manually update the RMS URL value in their RCT configuration each time they connect to a different Configuration Ma...