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6 VOTE

Fix Warranty Expiration Date to show the correct date when there is another date for a service like Dell ProDeploy Basic

We have Dell devices showing the incorrect warranty expiration date. They are showing the expiration date of ProDeploy basic coverage instead of the actual warranty expiration date. Please fix so it shows the correct date.
Guest over 1 year ago in Reporting 6 Recently shipped
1 VOTE

Add domain information of PM agents to views

In agent list and reports show also domain of the agent. Also allow grouping of data in these views
Juha Haapsaari 11 months ago in Large environment needs / Reporting 0 Recently shipped
1 VOTE

Improvement to self-service elevation report

I would like to be able to define additional selectable fields for self-service elevation (in addition to current free text reason field). I would like to specify the fields and available values centrally for agents. For example field could have v...
Juha Haapsaari about 1 year ago in Reporting 0 Recently shipped
1 VOTE

EI does not recognize Convertible laptops chassis

Please add more Chassis types. most of our environment does not show up
Guest about 1 year ago in Reporting 1 Recently shipped
0 VOTE

Activation code reporting to include activation type

Include information of activation type (activation code or self-service) to activation code reports
Juha Haapsaari 9 months ago in Reporting 0 Recently shipped