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126 VOTE
Status Planned
Categories User Experience
Created by jeff necker
Created on Jun 28, 2023

Ability to clear Recast Agents that have not communicated with RMS after a period of time.

We have a situation where the agent drop-down in RMS shows double the amount of recast agents than the devices we have Config Mgr. This is likely due to computer refresh. The agents are still listed even after a certain of idle time, not reporting to RMS. This means we must list all agents and review them individually to remove them from RMS. This isn't very pleasant since you don't have a search device name option. What if you were to add a feature similar to the AD cleanup tool? Instead of querying CM vs. AD, query CM vs. RMS. Then provide the ability to delete the discrepancy from within the results like the AD cleanup tool: just a thought, Thx.

Product Recast Management Server
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  • Admin
    Garth Jones
    Reply
    |
    Mar 7, 2024

    Merged ideas together.

  • D FFF
    Reply
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    Mar 5, 2024

    this other idea is the same as this one . Both ideas should be sync'd into 1
    https://ideas.recastsoftware.com/ideas/RS-I-823

  • D FFF
    Reply
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    Mar 5, 2024

    this important to having an efficient RMS, else you accumulate obsolete agents over time. this should not really even be a feature request but fix for upcoming version.

  • +80
13 VOTE

Cleanup inactive recast agents based on inactivity

Merged
We deployed the recast agent to our environment to leverage of the agent gateway. However, the old clients are not cleaned up if the devices have been replaced. Would be nice to have an option to clean up agents based on inactivity.
Guest 4 months ago in Efficiency 0 Planned
14 VOTE

Clearing obsolete Computer System in RMS

Merged
Added as a feature so we can set the number of days a machines is offline and not connected for recast to delete it from recast. The same process as clearing obsolete Computer System in SCCM.
Guest 3 months ago in Automation 5 Planned