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Dashboards and Reporting

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1 VOTE

Add domain information of PM agents to views

In agent list and reports show also domain of the agent. Also allow grouping of data in these views
Juha Haapsaari over 1 year ago in Dashboards and Reporting / Large environment needs 0 Recently shipped
1 VOTE

Improvement to self-service elevation report

I would like to be able to define additional selectable fields for self-service elevation (in addition to current free text reason field). I would like to specify the fields and available values centrally for agents. For example field could have v...
Juha Haapsaari almost 2 years ago in Dashboards and Reporting 0 Recently shipped
0 VOTE

Activation code reporting to include activation type

Include information of activation type (activation code or self-service) to activation code reports
Juha Haapsaari over 1 year ago in Dashboards and Reporting 0 Recently shipped