We were discussing about Shift Left (and RCT) with our MSP customer. They are using ServiceNow for ticketing and were interested in Shift Left. They have one ServiceNow platform and about 20 SCCM environments (for each end customer). It would be very important to integrate all of those environments. I think that this question is valid in almost every MSP customer (and maybe for some direct customers also) so I would say this is important.