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PINNED RCT Patching: Limit automatic updates to only minor or patch versions
I would like to prevent RCT Patching performing automatic major or minor version updates. I want to be able to control in my deployment/update process or application level what updates to push to my environment: Patch (x.x.x) level automatic upd...
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PINNED RCT Patching: Detailed information for applications in catalog
As RCT Patching admin I want to see detailed information about the applications available in Recast catalog. Details such known CVEs and vulnerabilities, version history, vulnerability scanner results on the installation media, dependencies to oth...
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Right Click Tools

    The installation status of a specific patch with install date per collection (prompted)

    Sometimes a patch causes issues with an application. When the troubleshooting begins after a pilot rollout, it's important to know on what systems a patch is installed with the installation date/time (preferably taking into consideration the endpo...
    Guest over 5 years ago in Right Click Tools / Insights / Patching 0 Future consideration

    Add a total card to Overall Software Update Status Dashboard

    Total number of computers/Software Updates to be added to the Overall Software Update Status Dashboard
    Leonard Suares over 5 years ago in Right Click Tools / Insights 0 Future consideration

    Link column results to sub reports

    It would be helpful if reports like the Software Update Dashboard had the columns Installed, Required, and Not Required be clickable to show what computers are considered in that count. More importantly the Required and Installed columns. The clic...
    Guest over 5 years ago in Right Click Tools / Insights 1 Future consideration

    Last Patched Date

    I often get asked by management to provide a report on "The last date systems were patched". If possible, please provide this or let me know if it already exists. Thank you.
    Guest over 5 years ago in Right Click Tools / Insights 1 Future consideration

    Installed Third Party Browsers Counts & Details

    This report would contain the counts for browsers other than IE. This report would include a drill through to a report with more information such as counts of specific versions.
    Guest over 5 years ago in Right Click Tools / Insights 1 Already exists

    Add Full user name to List of Monitors by Collection and other MIR Reports

    Know the full user name is better than user id.
    Guest over 5 years ago in Right Click Tools / Insights 0 Will not implement

    Make a Shift Left version for TeamDynamix

    We just moved to this ITSM, this would be useful to the HelpDesk
    Guest over 5 years ago in Right Click Tools 0 Will not implement

    return the currently logged in users mapped network drives.

    Through our business, we utilize a large number of mapped network drives When an end user requests recovery of files from a mapped drive, it is then a process to identify what mapped drive path that user is referring to. For our Service Desk to be...
    Paul Klerkx over 5 years ago in Right Click Tools / Insights 3 Already exists

    Kiosk Manager - Browser close/relaunch at idle

    We utilize two profile for kiosk. One for training and one for HR functions/email. Both kiosk auto sign in and load their respective browser landing page. I would like to have the ability to close/relaunch the browser at idle. This would allow the...
    Guest over 5 years ago in Right Click Tools / Kiosk Manager 0 Will not implement

    Kiosk Manager: make it possible to copy profiles

    Idea is that I can create a baseline profile to be reused by me or my colleagues
    Guest almost 6 years ago in Right Click Tools / Kiosk Manager 2 Already exists