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Shift Left integration expansion or open source for FreshService.

I am interested in your Shift Left product but we use FreshDesk from FreshService for our ITIL solution. Is that a integration that would be possible?
Guest over 3 years ago in Right Click Tools / Automation / Efficiency 1 Will not implement in the near future

A Dedicated Report to capture the Teams application information

A Dedicated Report to capture the Teams application information
Guest almost 4 years ago in Right Click Tools / Dashboards and Reporting / Insights 0 Will not implement in the near future

"Open User in ServiceNow" - have option to configure to use UPN rather than userID field

Currently "open user in servicenow" doesn't work for us. We have a Hybrid domain. ServiceNow auth is to Azure AD and Azure AD uses the UPN as the username. I'm thinking that maybe an option to use the UPN rather than the userID when searching Serv...
Paul Klerkx almost 4 years ago in Right Click Tools / Special Configuration 0 Will not implement in the near future

Provide an option to use alternate ticketing systems

We migrated from ServiceNow to Cherwell, and would love the ability to be able to open tickets directly into our Cherwell CMDB from the console. Is this something that is possible or planned?
David Taylor about 4 years ago in Right Click Tools 1 Will not implement in the near future

Remove interactive logon message during AutoLogon

Having a computer bypass an interactive logon message when using Kiosk mode to log into a computer automatically would be very beneficial to startup times.
Guest over 4 years ago in Right Click Tools / Kiosk Management / Special Configuration 0 Will not implement in the near future

ability to disable/revert the whole kiosk applied profile/settings

ability to disable/revert the whole kiosk applied profile/settings locally on the device when no network connection is working anymore and therefore not remotely manageable anymore
Claudio Mendes almost 5 years ago in Right Click Tools / Kiosk Management 0 Will not implement in the near future

Stop Enhansoft Notification from popping up repeatedly on server.

Currently the Enhansoft notification tool pops up over and over on my server to alert me that there are updated versions of the software. This should not happen. A better option would be a toast notification.
Guest almost 5 years ago in Right Click Tools / Insights 2 Will not implement in the near future

Add Full user name to List of Monitors by Collection and other MIR Reports

Know the full user name is better than user id.
Guest almost 5 years ago in Right Click Tools / Insights 0 Will not implement in the near future

Make a Shift Left version for TeamDynamix

We just moved to this ITSM, this would be useful to the HelpDesk
Guest about 5 years ago in Right Click Tools 0 Will not implement in the near future

Kiosk Manager - Browser close/relaunch at idle

We utilize two profile for kiosk. One for training and one for HR functions/email. Both kiosk auto sign in and load their respective browser landing page. I would like to have the ability to close/relaunch the browser at idle. This would allow the...
Guest about 5 years ago in Right Click Tools / Kiosk Management 0 Will not implement in the near future