Cloud App Usage

ServiceNow rocks, but for those of us on Jira it would be great to have the same options in there for our service desk folks.

We use the RCT to delete systems from AD and SCCM, however, it would be nice to have an option to combine both options into 1 click option. This would be far more efficient when deleting a system that is no longer in service.

Would still require you to update the RMS side, but once the agent connects to the server, it could check the version and then update itself - using a scheduled task or similar?

We are looking for a way to wipe Win10 laptops when they are not connected via SCCM. Similar to what InTune offers. Even if it would require SCCM Cloud Gateway to make it happen. Example: Laptop gets stolen, we want to send wipe command for when t...

We migrated from ServiceNow to Cherwell, and would love the ability to be able to open tickets directly into our Cherwell CMDB from the console. Is this something that is possible or planned?

Currently you can only enable or disable update notifications to clients if they're associated to Recast server. Would it be possible to enable some sort of filtering option to include/exclude specific systems based off a naming pattern or specifi...

Microsoft provides a programmatic method to offboard a device from a Co-Managed device using the: https://api.securitycenter.microsoft.com/api/machines/9301fb4a17734bd1eb6c3466aa82bb941d575cae/offboard { "Comment": "Offboard machine by automation ...

In our situation, Dameware is used for our remote support. It would be nice to right click a device to launch dameware using the computer name/selected device as a variable to automatically begin a remote session, or do so from a builder action. S...

I'd like to right click on a machine and see the Capabilities installed, like if it has RSAT, additional languages, etc. Info can be grabbed via PowerShell or Registry. This is NOT available in CM Database, or WMI Registry: Computer\HKEY_LOCAL_MAC...

We just moved to this ITSM, this would be useful to the HelpDesk