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PINNED Application Workspace: Always use Smart Icon logic to launch application
As AW admin I would like prevent end users to launch application other way than using a Smart Icon logic that I have defined. Shortcuts created by vendor installer should be replaced with Smart Icons and launching the application executable direct...
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PINNED RCT Patching: Detailed information for applications in catalog
As RCT Patching admin I want to see detailed information about the applications available in Recast catalog. Details such known CVEs and vulnerabilities, version history, vulnerability scanner results on the installation media, dependencies to oth...
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    What was delivered to a specific endpoint during a period of time

    Integrated report that includes software applications and software updates delivered to a specific endpoint during a period of time. Makes troubleshooting of issues for a specific endpoint easier by tracking the latest changes, no matter what they...
    Guest over 5 years ago in Right Click Tools / Insights 0 Future consideration

    The installation status of a specific patch with install date per collection (prompted)

    Sometimes a patch causes issues with an application. When the troubleshooting begins after a pilot rollout, it's important to know on what systems a patch is installed with the installation date/time (preferably taking into consideration the endpo...
    Guest over 5 years ago in Right Click Tools / Insights / Patching 0 Future consideration

    Add a total card to Overall Software Update Status Dashboard

    Total number of computers/Software Updates to be added to the Overall Software Update Status Dashboard
    Leonard Suares over 5 years ago in Right Click Tools / Insights 0 Future consideration

    Link column results to sub reports

    It would be helpful if reports like the Software Update Dashboard had the columns Installed, Required, and Not Required be clickable to show what computers are considered in that count. More importantly the Required and Installed columns. The clic...
    Guest over 5 years ago in Right Click Tools / Insights 1 Future consideration

    Last Patched Date

    I often get asked by management to provide a report on "The last date systems were patched". If possible, please provide this or let me know if it already exists. Thank you.
    Guest over 5 years ago in Right Click Tools / Insights 1 Future consideration

    Installed Third Party Browsers Counts & Details

    This report would contain the counts for browsers other than IE. This report would include a drill through to a report with more information such as counts of specific versions.
    Guest over 5 years ago in Right Click Tools / Insights 1 Already exists

    Add Full user name to List of Monitors by Collection and other MIR Reports

    Know the full user name is better than user id.
    Guest over 5 years ago in Right Click Tools / Insights 0 Will not implement

    Make a Shift Left version for TeamDynamix

    We just moved to this ITSM, this would be useful to the HelpDesk
    Guest over 5 years ago in Right Click Tools 0 Will not implement

    return the currently logged in users mapped network drives.

    Through our business, we utilize a large number of mapped network drives When an end user requests recovery of files from a mapped drive, it is then a process to identify what mapped drive path that user is referring to. For our Service Desk to be...
    Paul Klerkx over 5 years ago in Right Click Tools / Insights 3 Already exists

    Connect Satellite Server via outbound connection

    Connect Satelite Server via outbound connection. At the moment an inbound connection through the firewall is necessary to connect the (Cloud) Workspace Server to the Satelite Server. An easier and more secure approach is to connect to the (Cloud) ...
    Guest over 5 years ago in Application Workspace 0 Future consideration