User Experience

There are a few internet endpoints (AM Catalog, Warranty) that RMS needs to be able to communicate with. Make a test connectivity button somewhere in RMS to see if the server can actually hit these addresses. This will cut down on troubleshooting ...

Removing or approving one by one is hopeless when an issue occurs at scale. When I raised this with Recast Support we were provided a SQL function to resolve it, which is ok as a stopgap measure. Would prefer to be able to resolve it in the RMS we...

We sometimes have users with multiple identities: a higher privileged identity and a lower privileged identity. When logging into the RMS web console, there is no way to login with a different identity using a browser that supports Windows authent...

Would love to have an RSS feed that alerts when new versions are dropped in the portal. Notifications by our rep are not consistent. I'm thinking this site, where new versions are dropped in a sub-category or a new category built, like version 6 f...

Please build in a refresh option to the web console, so that you can choose how it auto refreshes, every 30, 60, 90 seconds

During divestitures and acquisitions many times history of payments will become lost in the shuffle. Would be nice to have a portal to see all billing history with all POs and Invoice and payment type (ex CC, Transfer, etc)

This would be useful so my team and I do not need to download the msi to update the current version. If the application can have a auto update feature so it does it by itself.

Some organizations manage multiple Configuration Manager sites with unique RMS instances for each site. It can be time consuming to manually update the RMS URL value in their RCT configuration each time they connect to a different Configuration Ma...

For us it would be a big benefit if we would be able to open the Remote Software Center in the webinterface of Recast Management System. This way we could give the support team access to the Remote Software Center, without the need of installing t...

When trying to identify devices that have issues connecting via Recast Agent. It would be easier to have search bar when trying to find the troubled device over 2000 devices in our environment.