Enhance performance, filtering, and insights within RMS.
We have tens of thousands of agents in our environment. With how big our environment is, there are many moving parts. It was recently discovered that majority of our agents were being blocked by a new firewall change. To confirm the issue with tar...
I would love to see RMS have a self-update mechanism to be able to update itself automatically. This would help ensure environments are kept up to date with the latest enhancements / bug fixes without IT involvement. Ideally it would be on by defa...
Show Recast Agent's last connection time or unique ID in Administration -> Agents & Privilege Manager -> Agents tables. This information would be helpful to identify redundant and duplicate Agent entries after a workstation has been re-i...
Our organization was having an issue with Agents not connecting to the Agent Gateways after re-configuring our Recast infrastructure.
When troubleshooting, the Agents were logging an error when calling SetupConnection(), reporting that the gate...
Our organization was having an issue with Agents not connecting to the Agent Gateways after re-configuring our Recast infrastructure.
When troubleshooting, the Agents were logging an error when calling SetupConnection(), reporting that the gate...
This really would be for all RMS actions. But instead of storing in the database, we could keep only a few days here and then ship them all off to our syslog server for future discovery. I'm thinking about utilizing Recast Builder more for admin t...
During divestitures and acquisitions many times history of payments will become lost in the shuffle. Would be nice to have a portal to see all billing history with all POs and Invoice and payment type (ex CC, Transfer, etc)
I see lot of roles in RMS console under roles but it is not clear what each roles is for. Please add descriptions to those roles in your documentation portal