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4 VOTE
Status Future consideration
Created by Olli Herranen
Created on Apr 2, 2024

Generate a ticket when user wants to ask for elevated privileges

We would like to "integrate" Carillon with our ticketing system, and easies way to do this would be an email sent from Carillon with information about the user and the computer, and then our support would grant this permission for a limited time. And this way users would not have the possibility to just ask for permission and comment the reason (which they usually do not give properly).

Product Privilege Manager
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  • Admin
    Juha Haapsaari
    Reply
    |
    Apr 4, 2024

    We have plans to include approval functionality in future to Privilege Manager elevation requests that this idea relates to.

  • +2