It would be incredibly useful for remote support to have a right click tool that would allow you to view / interact with the remote file system without needing direct access. The current connect to c$ requires permissions / firewall rules / etc to function. It would be amazing if instead it launched a recast developed remote explorer instead. This way actions could be routed through RMS/proxy/fast channel/whatever and the end user wouldn't need elevated permissions to access it. Ideally the feature would allow viewing, downloading, and uploading files remotely.
I'm happy to share that this capability was delivered in Right Click Tools 5.12.2607.2401 with the introduction of Remote File Explorer. Remote File Explorer allows administrators to browse and manage files on a device's file system, including the C: drive, directly from Right Click Tools without needing to launch Windows File Explorer or start a remote control session.
You can learn more in the release notes: Remote File Explorer
We'll mark this idea as delivered. Thanks again for the feedback and for helping shape the product!