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Status Under review
Product Area Right Click Tools
Categories Tools
Created by Guest
Created on May 26, 2026

Clear ccmcache and SoftwareDistribution folders

When we encounter update issues, a common thing we do during troubleshooting is clear out the ccmcache folder. It would be nice to have this part of the Right Click Tools menu.

We also sometimes end up needing to clear out the C:\Windows\SoftwareDistribution folder, which requires stopping some services before being able to do so. These services then have to be started again once the folder is deleted. It would also be nice to have a reliable way to do this through the Right Click Tools menu.

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  • Admin
    Scott Erickson
    May 28, 2026

    Thanks for the idea!

    I did want to call out that clearing the CCMCache is already available today through the Client Information tool, so you can use that to quickly clear the cache without needing to script it. https://docs.recastsoftware.com/help/right-click-tools-clear-cache

    For the SoftwareDistribution folder, that’s a really good callout. We don’t have a built-in Right Click Tools action for that today, but this should be doable with Recast Automation. You can create a reusable action that stops the required services, clears the folder, and starts everything back up. https://docs.recastsoftware.com/help/recast-automation-tools