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Large environment needs

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8 VOTE

Enhance performance, filtering, and insights within RMS.

We have tens of thousands of agents in our environment. With how big our environment is, there are many moving parts. It was recently discovered that majority of our agents were being blocked by a new firewall change. To confirm the issue with tar...
Guest 3 months ago in Large environment needs 0
7 VOTE

Show Agent's last connection time

Show Recast Agent's last connection time or unique ID in Administration -> Agents & Privilege Manager -> Agents tables. This information would be helpful to identify redundant and duplicate Agent entries after a workstation has been re-i...
Aapo Kettunen 4 months ago in Dashboards and Reporting / Large environment needs / User Experience 0