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1 VOTE
Categories User Experience
Created by Brian Kaiser
Created on Oct 16, 2024

Allow Login with Different Identity to RMS Web Console

We sometimes have users with multiple identities: a higher privileged identity and a lower privileged identity. When logging into the RMS web console, there is no way to login with a different identity using a browser that supports Windows authentication (Microsoft Edge). If I use a browser like Firefox, I'm always prompted for my credentials to login with. The only ways to do this today with Edge, is to run Edge as the different identity or login directly to Windows with the different identity.

Product Recast Management Server
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  • Admin
    Garth Jones
    Reply
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    Oct 18, 2024

    Just for future "us" to help with context. Internet setting does "help" but is not ideal. What you really would like is a logon process "similar" to Intune/Entra which will allow you to switch between accounts. Either when visiting the site or after logon in the top right corner and use eh switch option. If I missed any details, please feel free to add them.

    1 reply
  • Brian Kaiser
    Reply
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    Oct 17, 2024

    Thank you, that may address the issue, but that will also affect other websites too. I am requesting an option to control logon identity for only RMS.

  • Admin
    Garth Jones
    Reply
    |
    Oct 17, 2024

    This should be controlled by the Security Setting - Local Intranet Zone. Change the User Authentication to Prompt for user name and password.


    Let us know if that solves your problem.