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Created by Guest
Created on Jun 4, 2025

Automatically Update Device Name in RMS when Changed on Endpoint

If a device is enrolled with RMS and then the device name changes, the device name in RMS remains the old name. There is no way to reconcile a device in RMS to the actual device in AD. Adding a mechanism to automatically update the name in RMS if the device name changes or even just listing the device IP in the Agents tab would be helpful (although this would require manual action to remedy device names).

Example: A device, Computer001, is imaged and enrolled with RMS. In AD and RMS, it is reflected as Computer001. Later, that device is renamed to Laptop001. Now, AD will reflect the current name, Laptop001, but RMS still reports that Computer001 is Authorized and Connected. It would be ideal if RMS would automatically update when the name change occurs.

Thanks!

Product Recast Management Server
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