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Status Future consideration
Product Area Application Workspace
Categories User Experience
Created by Guest
Created on May 8, 2026

Send Message Feature similar to Omnissa Horizon VDI users

We are looking for a native messaging feature similar to the "Send Message" functionality found in VDI platform, Omnissa Horizon. This feature should allow administrators to:

  • Target specific users or broadcast to all currently logged-in sessions.

  • Select message types (e.g., Info, Warning, Error) that appear as a clear, prioritized pop-up or banner within the application interface.

  • Control delivery timing so messages appear immediately for active users to ensure high visibility for time-sensitive events.

Business Justification & Impact:

  • Reduced Support Volume: Proactive warnings about scheduled maintenance or known outages prevent users from opening unnecessary support tickets.

  • Improved User Experience: Notifying users before a system restart or update allows them to save their work, preventing data loss and frustration.

  • Security & Compliance: Instant communication is vital for security alerts that require immediate user action or log-offs.

Expected Outcome:
Administrators should be able to trigger a message from the management console that appears instantly on the user’s screen as a non-intrusive yet visible notification. This replaces the current workaround of sending mass emails, which many users miss during active sessions.

No log or audit is required for the feature

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